Support
We respond within 1–2 business days.
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Frequently asked questions
- How do I cancel my subscription?
- Manage your subscription in Apple ID Settings on your iPhone: go to Settings → [Your Name] → Subscriptions, then select WhereIsX.
- How do I delete my account?
- Visit our account deletion page for step-by-step instructions.
- I lost my phone — how do I sign in on another device?
- Sign in on a new device with the same Apple ID. Your data is saved to your account and will be restored automatically.
- The app is crashing or behaving unexpectedly.
- Email support@whereisx.app with your device model and iOS version so we can investigate promptly.